This Privacy Policy describes how your personal information is collected, used, and shared when you visit this website and contact Paulina Arceo for real estate consulting services.
1. Information We Collect
When you visit the Site, certain technical information is collected automatically by your web browser, including your IP address, browser type, device type, operating system, referring URLs, pages visited, and general usage metrics. This technical data is processed solely for security, performance monitoring, and website functionality.
Additionally, if you choose to reach out to us using our contact forms, we collect the personal information you voluntarily provide, which includes:
- Your name
- Your email address
- Your phone number
- Any custom messages or project details you submit
2. SMS and Communication Consent (TCPA Compliance)
By submitting your phone number and email address on our contact forms, you consent to receive communications, including follow-up phone calls, emails, and text messages (SMS), regarding your inquiries. You acknowledge that consent is not a condition of purchase, and you may opt-out of receiving text messages or communications at any time by replying "STOP" or contacting us directly.
3. How We Use Your Personal Information
We use the personal information we collect to respond to your direct inquiries, schedule consultations, provide relevant real estate data (such as MLS property details, subdivision information, and marketing materials), and maintain our client records. We do not sell, rent, or lease your personal information to third parties.
4. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, such as responding to your inquiries, maintaining client records, or complying with applicable legal obligations.
5. State-Specific Privacy Rights (TDPSA & CCPA)
Under applicable state privacy laws, including the Texas Data Privacy and Security Act (TDPSA) and the California Consumer Privacy Act (CCPA/CPRA), you have specific rights regarding your personal information, including:
- Right to Know & Access: The right to request disclosure of the personal information we have collected about you.
- Right to Correct: The right to request that we correct inaccurate personal information.
- Right to Delete: The right to request the deletion of your personal information, subject to certain legal exceptions.
- Right to Opt-Out: The right to opt-out of any potential sale of personal information (note: we do not sell your personal data).
To exercise any of these rights, please submit a request to the contact email listed below.
6. Cookies and Analytics
Our Site uses essential cookies to save your active translation preferences (such as the googtrans cookie for Google Translate). This ensures that when you choose a preferred language (English or Spanish), the Site remembers your choice for a seamless browsing experience.
We may also use analytics services, such as Google Analytics, to better understand how visitors use the Site. These services may collect anonymous usage information through cookies.
You can disable cookies in your web browser settings, though some functional features may not work as intended.
7. Third-Party Links and Property Feeds
This Site contains interactive real estate listing integrations. Property details and data are compiled from third-party MLS feeds and HAR.com. Please note that when you click on links (such as Google Maps directions or external contact tools), you are navigating to third-party services which operate under their own privacy policies.
8. Security of Your Data
We implement standard, appropriate security measures to safeguard your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute data security.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or wish to exercise your data rights, you may contact us using the information below:
- Contact Person: Paulina Arceo
- Email: paulinaarceoguizar@gmail.com
- Phone: +1 443 356 0795